Frequently Asked Questions

We are an online store with no physical location. We do, however, have a pickup point in Tema.

Your package will be delivered to your doorstep within 3 – 18 business days depending on the availability of the item you want. Same/next day deliveries are available for items in stock.

Delivery is free nationwide for orders above GHC449.99

The cost of delivery depends on your location.

We accept all mobile money payments as well as Visa and MasterCard payments. No payment on delivery.

Your item will be delivered to your doorstep via EMS, Speedaf or DHL. For same day delivery we can arrange delivery by bus.

Yes, you can do that within 24 hours, provided everything is intact.

This rarely happens, but you can only return it if we can prove it was damaged before delivery. If it was, the problem will be fixed at no extra cost to you, or you will be asked to choose a replacement. However, no refunds.

Yes, within the first 6 hours. Please contact us by phone or WhatsApp. (0552525795)